Public Works and the Water and Wastewater team reminds residents who use municipal water services to follow good practise with regard to sewer back-up reporting. Although back-ups do not occur frequently, it is important to work together in order to avoid or minimize damages to homes.

In the event of a sewer back-up, always inform the Municipality at 705-753-2250 or 705-753-1170 (after-hours). Immediately after the call is logged, a Water Distribution/Collection employee will be dispatched to investigate. 

After a Sewer Main line back-up has been ruled out by a municipal employee, property owners can contact the plumber of their choice to clear the blockage.

If you suspect that there is a sewer blockage or back-up, please refrain from using any water until the blockage is cleared.

Undetected and delayed responses to Main line back-ups can quickly result in multiple homes getting damage.

For more information, visit the Water and Wastewater services page.